Utilities may also play a supporting role for other enterprises that compete as independent charge point operators
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Empowered consumers, energy democratization and convergence of industries brings opportunities and threats to the utility industry. Utilities are responding to these as per their inherent strength, perception of the industry macro-environment, and regulatory framework.While ensuring a resilient grid and satisfied customer services remains the at the core, utilities are also exploring new business models and leveraging exponential technology to harness the abundance of Business 4.0 offers.